The domain name www.libaaselucknow.com is a website operated by Libaas e Lucknow LLP, a company incorporated under the laws of India with our registered office at Libaas e Lucknow LLP, 631/6, Rajeev Nagar, Indira Nagar, Lucknow, Uttar Pradesh, India. Pin - 226016.

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Libaaselucknow.com takes the privacy protection of its clients very seriously. We value the trust you have placed in us, and operate on the highest standards in this regard. We strive to ensure that we treat all information provided by you with the highest diligence and integrity.

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Through this document, we wish to make you feel safe and comfortable while using our website. We want to make you fully aware of certain data/information that we will be collecting from you so that you feel confident sharing that particular information with us.

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This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

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We use Your Personal data to provide and improve the Service. By using the Services on this website, You agree to the collection and use of information in accordance with this Privacy Policy, Terms of Service, Conditions, etc.

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Please note:

Our privacy policy is subject to change from time to time without notice. To make sure you are aware of the changes, please review this policy periodically.

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Interpretation and Definitions:

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Application means the software program provided by the Company downloaded by You on any electronic device, named LIBAAS E LUCKNOW

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to LIBAAS E LUCKNOW LLP, 631/6, RAJEEV NAGAR, INDIRA NAGAR, LUCKNOW.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Uttar Pradesh, India

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Application or the Website or both.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to LIBAAS E LUCKNOW, accessible from LIBAASELUCKNOW.COM

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Types of Data Collected:

1. Customer/User Data

For an enhanced shopping experience, we may ask you to provide us with certain personally identifiable information about you that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

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Personal details

This will include your-

• First and last name

• Email address

• Contact number

• Shipping or billing address

• Pin code

We collect this data when you create an account on our website, make a purchase or contact us.

 

Usage data

When you visit our websites, your browser sends us information called as “Usage data”. Usage Data is collected automatically when using the Service. 

Usage Data is not limited to, but may include the following information:

• The type of device you use

• The Internet Protocol address of your device

• The type of Internet browser you use

• The version of your browser

• The operating system of your mobile

• The pages of our services that you visit/access

• The time and date of your visit

• The links you click on our website

• The number of times you access the page

• The time that you spend on those pages

• Things you view, add to bag, add to wishlist

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Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google

• Facebook

• Twitter

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

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You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

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Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. 

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

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How we use your personal data

In general, we use your personal information to improve our products and services, to communicate with you, to offer you personalized services and to amp up the security of our website. We will be making calls and sending SMS through a third-party platform. With your information We sought your consent to receive promotional / confirmation calls on the number shared, and such calls and SMS would be coming from a third party platform.

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Improving our services

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits.

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Contacting you

Subject to your prior expressed consent for using our services, we may use personal data to send you marketing communications in relation to Libaas e Lucknow owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want.

 

For safety and security

We use personal data to verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.

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2.Disclosure of user data

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our services;

• To provide the service on our behalf;

• To perform website-related services; or

• To assist us in analyzing how our website is used.

 

We want to inform our website users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.

 

• Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, the transmission of information over the internet is not completely secure and no method of electronic storage is 100% secure and reliable, and hence we cannot guarantee absolute security.

 Once we receive your information, we utilize commercially reasonable procedures and security features to prevent unauthorized access.

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•  Link to other sites

We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place. We are not responsible for the content of linked sites or any use of the sites. This privacy statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

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• Children’s privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we will be able to do necessary actions.

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• Changes to the privacy policy

We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.

 

(Due to current situations we are operating with limited staff, there might be delay in responses your patience is highly appreciated)

Please note that Libaas e Lucknow or its employees will never send any payment link or ask for sensitive information like VPA-UPI related, User ID, PIN, Internet Banking passwords, Card details, CVV No, OTP, etc, through phone/SMS/email or any manner. pls be educated and never share such details to anyone.